Shipping policy
SHIPPING POLICY
SHIPPING FEES: SHIPPING FEES ARE NON-REFUNDABLE ON ANY RETURN.
Did You Receive An Incorrect Or Damaged Item: If you received an incorrect or damaged item please contact us immediately to get a replacement or refund sent out to you. We will send you a shipping label to have the faulty/incorrect item shipped back.
Please note that you must contact us within 3 days after receipt to inform us that you received an incorrect or faulty item and return the incorrect or damaged item within 3 days.
If you have any questions or concerns or need help, please email us: support@oldara.com
SHIPPING RATES AND ESTIMATES
| Shipping Name | Handling Time | Transit Time | Condition | Shipping Cost |
| Standard Tracked Shipping | 2-4 Business Days | 5-12 Business Days | $0.01–$59.99 | $2.90 USD |
| Free Tracked Shipping | 2-4 Business Days | 5-12 Business Days | $60.00 and up | Free |
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at support@oldara.com with your name and order number, and we will look into it for you.
Business Address: 6060 Southwest 63rd Avenue, South Miami, Florida 33143, United States.
Email: support@oldara.com
Phone: +1 (862) 330-1218